Frequently Asked Questions
- Yes, we welcome wholesale customers. Please fill out our wholesale application form on our website to get started.
- You can reach our customer service team via email at info@mixalellc.com or by phone at +1 850 520 9621. We’re available Monday to Friday
- We work with a variety of businesses including retail stores, online retailers, Amazon FBA sellers and distributors looking to expand their product offerings with top USA brands.
- We specialize in distributing a wide range of Beauty & Personal Care and Pet Supply products from top USA brands.
- Our MOQ is $1000 per order, ensuring that you receive the best value and wholesale pricing on all our products.
- Orders typically ship within 5-15 business days, depending on your location and the shipping method chosen.
- Orders can be placed directly through our website. Simply select the products you need, ensure your order meets our $1000 MOQ, and proceed to checkout.
- We accept all major credit cards, PayPal, and bank transfers. Payment terms may vary based on your order and account status.
- Yes, we offer free standard shipping on all orders, which start at a minimum order value of $1000.
- Yes, once your order is shipped, you will receive a tracking number via email to monitor your delivery.
We operate warehouses in Hong Kong and USA, allowing us to ship products efficiently and reliably to our wholesale customers from both locations.
- We accept returns on defective or damaged products within 30 days of receipt. Please contact customer service to initiate a return.
- To return a product, please contact our customer service team with your order number and reason for the return.
